Under Apple App Store Review Guideline 5.1.1(v) and Google Play Safety Requirements, players of Kohatu: Tiki Stones & Elements have the absolute right to request the complete deletion of their account and all associated cloud data.
You can delete your account instantly from within the game app on your mobile device:
If you no longer have the app installed on your device, you can submit a manual deletion request to our privacy team. Please send an email with your details:
Email Subject: Account Deletion Request - Kohatu
Send To: support@byte-logic.co.uk
Include in Email: Your User ID (if known) or the email address associated with your Apple ID / Google Account sign-in.
Manual web requests are processed within 7 business days. Once completed, you will receive a confirmation email.
In-App Purchase transaction records processed via Apple / Google are retained for financial audit, tax compliance, and anti-fraud purposes as required by law.